Over the past years I have informed readers of the efforts in state government to use technology to services easily accessible and more convenient. These efforts have been in place for several years and we are now able to measure the impact of the reforms by looking at usage rates. A few years ago, as the government modernization effort commenced, we researched the Texas web portal and their online government service. It highlighted the availability of online motor vehicle tag renewal. Of course, I couldn't help but think, "If Texans have the right to renew their car tag online, so should Oklahomans!" Soon thereafter, as we advanced a provision to put government services online, we very specifically spelled out the requirement for Oklahoma government to offer this same convenience. Following the successful passage of the bill, the state's web developers went to work and produced the site cars.ok.gov through which you may renew your vehicle's registration. How many Oklahomans took advantage of this new feature, you ask?
- In 2011 the system processed 62,704 transactions with $4.8 million of accompanying revenue.
- In 2013 that volume had grown to 100,938 transactions and $7.6 million in revenue.
- By 2015 the system grossed 133,932 transactions with just over $10 million in incoming revenue.
- In 2013, the DPS inline-online process handled 48,384 transactions.
- By 2015 that number had risen to 71,641.
Originally published January 29, 2017 via https://hd31.org/post/974-we-are-starting-to-see-results